Dont know who gives jobs to these people who cannot even type correct name even after providing documents to them. They took more than a month to give birth certificate and that too with incorrect name.
Had to collect death certificate. The process was smooth and the people helpful. Took half an hour only. Very simple form to fill up too.
I went to collect the death certificate and the entire process was smooth. The office is on the ground floor (section S-6). The forms were kept neatly. Filled it and submitted the copy from cremation grounds along with Aadhaar. They print out one sample to verify all the data. Everything was accurate and they give you as many copies as you need at Rs 10/copy. The entire process took about 30 mins (there were 2 people ahead of me). Both the people at the counter were professional & courteous. They did ask the person in front of me to go to another floor for additional activities. I was perhaps lucky that all of the paperwork was in order.
Very poor service. Had to visit multiple times to collect a birth certificate. Visited there 2 months after my child's birth and having filled up birth certificate form at the hospital itself. They made me fill up another form and asked to come after another month. After that I visited there 3 more times to either have issues with power or website being down. Finally when I received it on my 4th attempt, they messed up the name. What's the point of filling up so many forms and verifying details if this cannot even be copied correctly? When I pointed out their mistake they very casually asked me to visit another office on Dhole Patil road. And when I went there I was redirected to Kasba Path office. I have only been running around since then for correcting a mistake that I haven't even made in the first place! It's high time all this is moved online and general public does not have to go through similar hurdles.
Worst experience my kid birth certificate. Even though I had filled the form with my child’s name, the system did not reflect it and they asked me to go JM road to feed the name in their system. Also the whole office on 2nd floor does not follow social distancing and make a rush on the counter place. There should be someone in each department taking care of social distancing during this COVID times.
