Whatsapp based consultation is useful. The process of payment was smooth. But sound quality is poor over mobile phone. Better to do over a PC using Zoom or Teams. And better to schedule a consultation video call in advance to be prepared. Rather than do at 1 minute notice depending only on doctors' availability.
Dr. Srividya is incredible. Not only has she taken great care , but also she is lovely to speak with. Appreciate her patience to listen to the patient. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. Columbia Asia staff are very helpful, even with current situation they are doing a wonderful Job. I highly recommend Columbia Asia hospital.
Have visited the hospital a number of times for medical care for my parents. Most recently for COVID treatment. Understandably we had to wait a while at the emergency before admission and treatment. The emergency staff (Doctors, nurses, non-medical staff) were doing their very best to attend to all patients. Patient care is very good. Service team is quick in responding to issues & concerns. Treatment cost on the higher side but quality of treatment and results have always been very satisfactory. Very good experience with all the doctors we have consulted and interacted with. Special thanks to all the staff working at emergency
Very bad management. Doctors are good but the staff especially people sitting in reception, insurance and customer care. No one wants to work.. they will keep the people run from one desk to other. Went to ask a small doubt about insurance.. doctor told to go to 3rd floor insurance.. when I went there they asked me to go to customer care and when I went there they asked me to go to reception.. when I went to reception they asked me to go to again 3rd floor insurance.. most of the people are roaming around like me.
My friend Son was sick by reference we admitted him to Columbia Asia hospital. where we consulted Dr. Supraja the handled and care taken to 15 months KID was speechless and a good communication done with us. Finally after few days Kid got discharged and feel much better. I thank all the doctors for taking excellent care and their professional abilities for saving life's.
