Even one star also not eligible this hospital, Worst service, no customer support, this is one of the worst hospital I never seen in my life.
The hospital is Covid hospital directly maintained by Apollo BGS Hospitals. Few of the Nursing staffs are really good.But definitely hospital must improve interms of co ordination with patient attenders and cleanliness. My Mother was admitted and the treatment was nice. Key highlights: Some of nursing staffs are really good . They are very well versed in assessing the patients with subjective experience. Insurance, Billing and admissions are well organised with experienced associated there respective domain. Almost all the process is digitised you dont need a physical presence for any of the process. Security staffs are very good and professional. Hospital dieticians are very nice and helped a lot with suggesting suitable diet for the patient considering their condition and history. Problem areas: Food will be supplied from Apollo BGS hospitals to this hospital which makes it cold (not hot)by the time it reaches this hospital. May be some more care is required for the patients with existing disease.It would be grateful if the hospital arranges check up session with domain experts other than covid for the patients suffering with other disease( for example Gastro, neurologist etc) Timings of duty doctor check up (rounds) is not consistent ( sometimes it will be too early or too late).This may be due to lack of doctors. Hospital shall establish a well organised nursing station to report the patient status to patient attenders(since patient attenders are not allowed. On the whole the hospital is worth for money paid. Please consider this sincere feedback. Thank you for your understanding!
Went there for Covid-19 RT-PCR testing. Took token around 7:30 AM. Arrive early or else you might not get token for the day. The testing starts at 9:30 AM and is pretty slow
It’s a reliable place to get the RTPCR or Antigen test for COVID19, but it’s the worst place when you’re racing with time. I’d been there to get the RTPCR test done there yesterday, they took more than 3 hours to get it finished. I was issued with the token at 8:45am and finally had to get the test done around 11:30am that’s too late than expected. Staff here doesn’t know the value of time and they take forever to finish each and every billing and registrations. The management is worst I’ve seen and there is nobody from Apollo hospital to handle the issue inspite of calling to hospital concerning management. Overall, I would rate it 0-1 star for its cheap hygiene, manpower and patient management
I visited this hospital for covid report , it actually apollo hospital lab , they charged me 850 for rt pcr and I got report within 10 hours. But you have to get tokens as early as possible by visited hospital in early morning.
