Pathetic service. My niece got high fever 103.7°C and they were like nothing is happened. Her fever was not coming down even if the medicine was given. Very unprofessional nurses. Worst experience ever. Never suggest this hospital for emergency. 😤
Is this really a non-COVID-19 hospital? Has the hospital forgotten to follow COVID protocols? Are incoming patients not tested properly before admission to the general ward? My mother was hospitalized for a week for spine problems, and a woman coughing non-stop was admitted to a bed beside her. The woman's oxygen levels also reportedly dropped on the same night, causing panic among the staff. We were all fine before the hospitalization, and as soon as mother got discharged, she got infected with COVID-19. Because of this, our whole family including me got infected (despite being double vaccinated). My mother's immunity was already weak due to the high dose medications and the infection caused more trouble, forcing us to admit her to another hospital. No one from our family ever stepped out to go anywhere else. We went straight from the hospital's general ward to home. We followed all COVID protocols. Seems to me that the Rapid Antigen Test taken before patients' admission is faulty, and/or hospital conceals COVID reports of people before admitting them. PLEASE PLEASE think thrice before getting your loved ones admitted to this hospital, especially during the pandemic.
For an opd appointment of 1920 hrs, we had reached at Hiranandani hospital at 1845...With 4 patients in waiting n another two having appintment before us, we waited till 2015 hrs before getting to see the doctor. Difficult to digest that just 5 patients got to see the doctor in over an hour as against appointment being given in slots of 1 minute by the hospital. In times of COVID, The hospital can atleast space out appointments to avoid rush in OPD.. From the experience, it appears that either the hospital doesn't have a monitoring system in place or probably the staff handling OPD are following thier own methods. Either way it is a sorry state of affairs and needs to be corrected internally by the hospital rather than letting such instances ruin whatever goodwill the Hiranandani name carries with it.
The person in the reception is very rude, he was guiding me towards doctors cabin. But his tonality and behaviour was ridiculous.
I am thankful to Dr. Atul Rane, Hiranandani Hospital Staff and Nurses who saved my Little daughter I suggest this hospital for Cleanliness and Professionalism
