In 2 days, they discharged me after the knee surgery. I got an appointment on a short notice. The surgery was perfect though pain was unbearable initially but things settled down soon. They gave a diet plan, taught Physio exercises. Staff was very polite not one but all of them. Care that you get here can make you feel like this is a better place for recovery than your home. They are very considerate of their patients. Coming back to surgery, I saw everything live. I was not scared to see anything as they were just doing their work. Soon after the surgery, I was told that now I need to make efforts to get back on sports field. Hoping everything turns out as planned. The doctors and Physio will guide me through the post surgery process. Night attendants at the hospital also reply promptly. They do their best without complaining rather they try to look into complaints as opportunities to improve their services. They did not meet the expectations but exceeded them. The doctors are great here. They listen to you and give you right treatment and directions. The patient who was in the next room had two strokes after operation but he still recovered in next 2 days and got discharged. You can imagine from this example, how good actually the doctors are here. Hope this review helps many people. Thank you and take care people of your health.
Billing for OPD takes more time than the doctor consultation, particularly on Saturdays.
It is one of the best hospitals in NCR, they have very supportive and cooperative staff. Very neat and clean premises. I have visited and found they follow all the COVID protocols. Housekeeping staff also very good, they have world class facilities. Cafeteria also found very neat and cleaned and hygiene.... Keep it up .....thanks guys
The overall experience was vey good. However, Dr Gulati seemed indifferent when asked about treatment and doesn't respond well. He took good care of me and he provided me treatment . The nursing staff showed lot of dedication towards patient care. All departments did good job.
During my 1 week stay in the hospital, my experience was average except the food services and the housekeeping . Was expensive , had a small issue with the nurses staffs but overall it was good , was expecting to be a lot better from the nurse's staffs . During those 7 days ,Mr.Bhagat Singh, the supervisor helped us out a lot . He was understanding and was very co operative . My dad is a diabetic patient, I requested him to kindly serve the food prior to the given scheduled time and he did so as I requested him . I also requested him to kindly allow us home meal too and he did helped me out for which I m very thankful to him. His staffs were very polite , fast and respectful. Even for the attendant too , the foods were delivered in just a few minutes otherwise ordering from the canteen itself took more than 1hr to deliver .
